Shipping & Returns

Delivering the Rare Standard

At RARE RASU, we want your experience to be as premium as the clothing itself — from the moment you order to the moment it arrives at your door.

Shipping

Where do we ship?

We currently ship to all major cities and pin codes across India.

How long does delivery take?

  • Standard Delivery: 5–7 business days
  • Express Delivery: 2–3 business days (where available)

Shipping charges

Shipping charges, if applicable, will be displayed at checkout before payment. We periodically offer free shipping promotions — keep an eye on our announcement bar for the latest offers.

Order tracking

Once your order is dispatched, you will receive a tracking number via email or SMS. Use this to monitor your delivery in real time through our courier partner's website.

Returns & Exchanges

Return eligibility

We accept returns within 7 days of delivery for items that are:

  • Unworn and unused
  • In original condition with all tags attached
  • Free from stains, odours, or damage

Items purchased on sale or promotional discount may not be eligible for return. Please check the product page at time of purchase.

How to initiate a return

  1. Contact us via our Contact page within 7 days of receiving your order.
  2. Provide your order number and reason for return.
  3. Our team will respond within 24–48 hours with return instructions.
  4. Pack the item securely and ship it back using the provided instructions.

Refunds

Once your return is received and inspected, we will process your refund within 5–7 business days to your original payment method. You will be notified by email once your refund has been processed.

Exchanges

We currently offer size exchanges subject to stock availability. Contact us to check availability before initiating an exchange request.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us immediately with your order number and a photograph of the issue. We will prioritise a resolution for you.

Your satisfaction is our standard. This is RARE RASU — we stand behind everything we make.